1. About FortisTeach
FortisTeach provides secure, reliable and future-ready IT and smart technology solutions for homes and businesses. Our services include network infrastructure, server setup and maintenance, cloud infrastructure, VPN and secure remote access, cybersecurity, office network design, IT support, AI automation, smart-home installation, surveillance, access control, security systems, utility sensors and home networking.
FortisTeach is based in Yerevan, Armenia. Privacy-related questions may be sent to hello@fortisteach.com.
2. Information we collect
Information you provide
When you contact us or request an IT audit, we may receive:
- Your name and email address;
- Your telephone number, when provided;
- Your company, property or project information;
- Your message, technical requirements and service interests;
- Any files or other information you voluntarily send to us.
Technical information
When you use the website, limited technical information may be processed, including IP address, browser and device type, approximate location, referring page, requested pages, timestamps and diagnostic information.
3. How we use information
- To respond to enquiries and IT audit requests;
- To understand project requirements and prepare proposals or estimates;
- To provide and improve our services;
- To operate, secure and troubleshoot the website;
- To prevent misuse, fraud or security incidents;
- To maintain necessary business and legal records;
- To comply with applicable legal obligations.
FortisTeach does not sell personal information.
4. Legal grounds for processing
Depending on the circumstances, information may be processed to respond to your request, take steps before entering into an agreement, perform a service agreement, comply with legal obligations, protect legitimate business and security interests, or on the basis of your consent.
5. Sharing information
Information may be shared with trusted technical, hosting, email, form-delivery, mapping, security or professional-service providers where reasonably necessary to operate the website, respond to enquiries or provide services.
Information may also be disclosed where required by law, court order or a competent authority, or where reasonably necessary to protect rights, safety or security.
6. Cookies and third-party tools
The website and embedded tools may use cookies, local storage or similar technologies required for functionality, security, preferences and performance.
Embedded maps, contact forms and other external tools may receive technical information such as your IP address when they load. Their handling of data is governed by their own privacy terms.
Browser settings can be used to control or block cookies, although doing so may affect certain website functions.
7. How long we keep information
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, preparing or performing services, maintaining business records, resolving disputes and meeting legal, accounting or security requirements.
8. Data security
FortisTeach uses reasonable organisational and technical measures intended to protect information against unauthorised access, alteration, disclosure, loss or misuse. No internet transmission or storage system can be guaranteed to be completely secure.
9. Your privacy rights
Subject to applicable law, you may request access to personal information held about you, ask for inaccurate information to be corrected, or request deletion, restriction or objection to certain processing. Where processing relies on consent, you may withdraw that consent.
Requests may be sent to hello@fortisteach.com. Identity verification may be required before a request is completed.
10. International data transfers
Some technical, hosting, email, mapping or form providers may process information outside Armenia. Where required, reasonable steps are taken to use appropriate providers and safeguards.
11. Children’s privacy
This website and FortisTeach services are not directed to children, and we do not knowingly collect personal information from children through the website.
12. Updates to this policy
This Privacy Policy may be updated to reflect changes to our services, website, providers or legal requirements. The updated version will be published on this page with a revised date.
